2nd/3rd line IT Engineer- Essex- £30k-£35k

We have an excellent opportunity for an experienced 2nd/3rd line IT Engineer to join a fast-growing MSP based in Essex. The successful IT Engineer will have MSP experience or have 3rd line experience. It is essential to have strong interpersonal skills and be confident when dealing with internal staff as well as external clients in order to maintain/build relationships. There is flexible working from home offered with this position, 2/3 days WFH.

Responsibilities include:

· Multitasking Complex Issues

· Provide Support and training to 1st Line IT Engineers

· Dealing with allocated incidents in a timely, professional and courteous manner

· Deal with issues at a 2nd/3rd line support level

· Escalate unresolved tickets

Technical Skills include:

· Office 365

· Windows

· SharePoint

· Hyper-V

· VMWare

· Exchange

· Azure

· Troubleshooting

· Servers

There are amazing training opportunities available, so this role is perfect for someone wanting to progress further within the industry!

2nd/3rd line IT Engineer- Essex- £30k-£35k

Job Types: Full-time, Permanent

Salary: £30,000.00-£35,000.00 per year


  • Work from home


  • Day shift

Job Features

Job Category

Data, IT




Full Time

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